Shipping policy

Last updated: 19 September 2026

Shipping is offered

Shipping is offered in every country we serve: France, Belgium, Spain, Italy, the Netherlands, Portugal, Germany, Austria and the United Kingdom. No delivery charge is added at checkout, whatever the value of the order.

Where the parcels leave from

Our products are dispatched from warehouses in Europe. The country of departure varies by item.

An order with several items may result in several parcels, leaving from different warehouses and arriving on different dates. Each consignment has its own tracking number.

Lead times

The estimated lead time belongs to each product: it depends on the warehouse it leaves from. It is shown on the product page, next to the price, in the form “In stock · Delivered between Tuesday 29 September and Tuesday 6 October · Shipping offered”.

That time is counted in working days, from confirmation of payment. It is an estimate and may vary with the carrier, the destination or busy periods.

Shipping offered is not shipping instant: what has to be right is the lead time, and that is why it is stated product by product rather than as one general promise.

Tracking

A tracking number is sent by email as soon as the parcel leaves. How to follow it is set out on the Track my order page.

Delays, lost or damaged parcels

In the event of an unusual delay, a lost or damaged parcel, write to us at contact@gridandgauge.fr with your order number. We open an enquiry with the carrier and put a solution to you.

Contact

For any question about shipping: contact@gridandgauge.fr.